Return & Exchange Policy

Clear guidelines to help you return or exchange your Momentum On gear with confidence and ease.

Apparel Return & Exchange Conditions

To qualify for a return or exchange, apparel must be unworn, unwashed, and free from any damage or odors. All original tags and packaging should remain attached to ensure product integrity.

Items showing signs of use, alterations, or missing tags will not be accepted. Please inspect your order promptly to meet the 14-day return window and maintain eligibility.

Return & Exchange Eligibility Criteria

Return & Exchange Process

Follow these steps to return or exchange your Momentum On apparel within 14 days, ensuring your items meet our condition standards.

Step 1

Check Eligibility

Confirm your item is unworn, unwashed, and has original tags intact to qualify for return or exchange.

Step 2

Initiate Request

Log in to your account and submit a return or exchange request through our online portal within 14 days of delivery.

Step 3

Prepare Your Package

Securely pack the item in its original packaging, including all accessories and documentation, before shipping.

Step 4

Ship & Track

Send your package using the provided shipping label and keep the tracking number until your return is processed.

Returns & Exchanges FAQs

Find clear answers to common questions about returning or exchanging your Momentum On activewear. We aim to make the process straightforward so you can focus on your next workout.

  • What is the time frame to return an item?

    You can return products within 30 days of delivery. Items must be unused, unwashed, and in original condition with tags attached to qualify for a refund.
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  • Can I exchange an item for a different size or color?

    Exchanges are accepted within 30 days of purchase. Simply send back the original item and place a new order for your preferred size or color to ensure availability.
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  • Who covers the shipping costs for returns or exchanges?

    Return shipping costs are the customer’s responsibility unless the item is defective or incorrect. We recommend using a trackable shipping method to ensure your package arrives safely.
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